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Helping Matters
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BREAKING
NEWS: We are delighted to announce
that Helping Matters has been selected as
one of the finalists in the prestigious ELTon
awards for 2021, in the category of Excellence
in Course Innovation. The awards ceremony is
on 4 October, 2021.
Helping Matters contains 15 units on topics of
great relevance to social workers in today’s world,
including domestic violence, palliative care, mental
health, worker exploitation, and refugees. 12 units
introduce realistic situations where social workers
may be called on to help foreigners in a
professional setting, while 3 additional units allow
students to review what they have learnt.
Each unit provides examples of simple yet useful
English that allows effective communicate with
foreign clients through vocabulary building,
conversation practice, and role plays. Language is
constantly recycled to help students learn phrases
which can be used in any social work situation.
Optional homework activities further reinforce
learning.
By including issues that may be unfamiliar, Helping
Matters encourages students to think more deeply
about each situation and how they might help
foreigners living in, or visiting, their own
countries.
Use this book for:
- University Social Work/Welfare classes
- Cross-cultural communication classes
- Global Issues classes
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About the Authors
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Vikki Williams has been at
Aomori University of Health and Welfare
since 2012. She teaches general and
professional English to nursing, physical
therapy, nutrition, and social welfare
students. |

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Mellisa Ogasawara has been
teaching in Japan for over 20 years. She
joined Aomori University of Health and
Welfare in 2007 and teaches English to
first- and second-year nursing, physical
therapy, social welfare, and nutrition
students. |

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Chris Horne, from New
Zealand, has been at Aomori University of
Health and Welfare since 2012. He teaches
general and professional English courses for
first- and second-year nursing, physical
therapy, social welfare, and nutrition
students. |
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